Our multi-skilled team is composed of highly competent, customer focused Organizational Development professionals with advanced degrees and many years of experience working with organizations across varied industries. Our consulting team members are selected based on their proven success in partnering with clients and facilitating change. Every member places a high value on continuing his or her own personal growth and development through training, application opportunities and professional feedback.
We provide clients with cost-effective support in the design and facilitation of continuous improvement and transformational change. We seek clients who are willing to work with us over an extended time horizon and who will engage people and systems at all levels of their organization in the work. Our strategy is to develop client capabilities while clients implement solutions to important business challenges.
Our Experience
Our consultants bring related experience from the following companies:
Government
City of Petaluma
City of Newark/Fremont
County of Alameda
Lawrence Livermore National Laboratory
Sandia National Laboratories
Port of San Francisco
Healthcare
Blue Shield of California
Kaiser Permanente
Higher Education
San Francisco State University
San Francisco State University Foundation
University of California, Office of the President
-Budget & Capital Resources
-Financial Management
-Human Resources
-Information Resources
& Communications
-Office of the Secretary to the
Regents
-Office of the Treasurer to the
Regents
-Student Affairs
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High Tech
Applied Materials Santa Clara
Applied Materials Europe
Applied Materials Korea
Applied Materials Singapore
Applied Materials Taiwan
Applied Komatsu
Technology
Compaq
Hewlett Packard
IBM
Sabah International
Skillset Software
Manufacturing
Gaylord Container
General Motors
Granite Construction
The Clorox Company |
Non-Profit
Family Education Center
Second Harvest Food Bank
HeadStart
Sierra Nevada Children's Services
Twin Cities Church
Valley Dance Theatre, Livermore
Utilities & Telecommunications
Alameda Waste Management
Cingular Wireless
Empower
Nortel Networks
Pacific Bell
Pacific Bell Internet
Pacific Telesis
SBC Communications
Pacific Gas & Electric
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Design and facilitate learning experiences during individual coaching sessions, meetings, projects, and current work assignments. Building on adult learning principles, we listen carefully to the current issues and challenges clients are experiencing and offer just in time, practical suggestions and options to help them think through next steps.
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Group facilitation through meeting design, group process facilitation, and recording the essence of key discussions, to resolve conflict during difficult conversations, promote effective decision making and to create action plans to follow-through on commitments.
- Coaching to provide practical suggestions and options for clients to consider; provide difficult feedback in ways that validate strengths, appreciate the person and acknowledge the consequences of behaviors; design and participate in dialogue to encourage clients to build on what they already know, understand and challenge their own underlying assumptions, look at situations from differing perspectives, and explore a variety of options.
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Design and provide practical models and tools to help clients understand situation dynamics and build new skills, competencies and capabilities. A quick sketch can easily describe a model of cause and effect showing different ways to understand something from a fresh perspective. Tools provide step by step instructions to try out new behaviors.
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Design surveys and interview questions to gather important feedback for organization, team and individual development. Conduct in depth interviews to understand what is working and not working from the perspectives of all key participants either for a team, an individual (leader, manager, peer, etc.) or an organization. Analysis and synthesis of multiple perspectives into overall themes that describe the true essence of what is working and not working today. Share key themes with leadership and participants, and facilitate discussions to understand, align and develop action plans.
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Conflict resolution skills to bring disparate parties together to build common ground and work through difficult differences in perspectives between individuals, work units or departments, or within teams. Assist participants in understanding their own strengths and opportunity areas, identifying underlying assumptions they are operating with, and identifying the strengths and opportunity areas they experience in opposing parties. Using juxtaposition, assist participants in understanding how the other party likely views their strengths and opportunity areas.
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Strong interpersonal skills and active listening to understand the unique circumstances and perspectives each client brings; synthesis and summary, pulling out themes to describe situations and providing both positive and constructive feedback to assist individuals in taking responsibility and have a sense of hope that it can get better.
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