Team Communication: sending clear and direct messages

 

If your team is experiencing any of the following symptoms:

Ö Poor listening and defensive reactions when members communicate

Ö Non-productive team meetings

Ö Missed work objectives; members blaming each other

Ö Unclear messages and misunderstandings among members

then Team Communication is for you!!!

Value To Your Organization:

+ Greater collaboration in workteams

+ Improved efficiency, speed, and team productivity

+ Reduction in errors, mistakes, and miscommunications

+ Effective and productive team meetings

 

Learning Objectives

Upon completion, participants will be able to:
  1. Demonstrate skills in direct, non-defensive communications
  2. Explain the four critical skills needed for effective listening
  3. Determine team communication groundrules for their workteam
  4. Differentiate between assertive vs. aggressive communication styles